Question 1

What is telemedicine and how does it work?

Accepted Answer

Telemedicine allows you to consult with our healthcare professionals online, eliminating the need for in-person visits. You can access our services from the comfort of your home using a computer or smartphone.

Question 2

Can you use telemedicine if you live outside Georgia?

Accepted Answer

Our telemedicine services are focused on Georgia residents. Visit availability also depends on state rules and the type of care you need.

Question 3

What should I have ready for my virtual visit?

Accepted Answer

Please have a valid photo ID, your current medication list, and any recent medical records or lab results that may help with your visit. A stable internet connection and a quiet space also help.

Question 4

When is an in-person visit needed?

Accepted Answer

If your provider needs a physical exam, testing, or care that cannot be done online, we will let you know and point you to the next step.

Question 5

Can I use your telemedicine services for urgent or emergency care?

Accepted Answer

No. Our visits are for scheduled care only. If you have a medical emergency, call 911 or go to the nearest emergency room.

Question 6

How do I join my virtual visit?

Accepted Answer

After you book, we will send your visit details by text or email. Join from your phone, tablet, or computer at your appointment time. Make sure your device is charged and your internet connection is stable.

Question 7

What happens if I need in-person care?

Accepted Answer

If a video visit is not enough, your provider will tell you the next step. We may recommend lab work, an in-person exam, or another local provider based on your needs.

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Quality Care for All

Our Services

Weight Management Consultation

Prescription Refill

Telemedicine Consultation

Hormone replacement therapy

Primary care

Aesthetic (Botox/fillers)

Frequently asked questions